Is a Broker required to develop a written Broker Policy Manual?

Yes, unless the employing broker (entity) (1) maintains one office and employs a designated broker; (2) employs no more than one other licensed person; and, (3) employs no more than one unlicensed person. (R4-28-1103.G)

A model Broker’s Policy and Procedure Manual, which was last updated in January 2023, is available through the Auditing Division’s section of the Department’s website at www.azre.gov. The designated broker may use the model Broker’s Policy and Procedure Manual as a guide in developing the broker’s own Policies and Procedures.