Contracts

  • Consumers should read and understand all documents before affixing their signature.
  • Everything that is important to the consumer must be expressly written in the contract.
  • Verbal agreements and/or understandings cannot be proven by the Department. Consumers should obtain all agreements in writing.
  • A purchase/sales contract is a civil matter unless there is a specific issue about a licensee’s performance, which may be brought to the Department’s attention via a complaint.
  • Consumers can submit a complaint by delivering a signed complaint form and supporting documentaiton to the Department by mail or through the online Message Center.
Persona: 
Investigations
FAQ Category: 
General Information for Consumers

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