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New Home Construction

Scenario:  A consumer who bought a new home construction several months ago and now either doesn’t want the home or has had an appraisal and found the house did not appraise for the purchase price.

  • This involves contractual issues. Consumers should review the contract to determine their options, and seek legal advice if necessary.
  • Under certain circumstances, the developer may cancel the contract; however, it is at their discretion. If an emergent situation has occurred, speak with the developer and/or seek legal advice.
  • Earnest money may be refunded based on the terms of the contract. In some contracts, the buyer acknowledges the earnest money is being held by the developer, not in a trust account. The Department has no jurisdiction over earnest money disputes.
  • Consumers that visit a new home development without a representative may return with a representative; however, the representative may not receive a commission. Consumers may be represented by an Arizona real estate licensee after visiting a new home development after accepting representation from a new home developer, but the licensee may not be able to collect commission.
  • Consumers that visit a new home development without a representative and continue with the contract without a representative are NOT being represented by the developer’s agent. A dual agency situation does not exist in this situation.
Persona: 
Investigations
FAQ Category: 
General Information for Consumers

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Arizona Department of Real Estate

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Phoenix, AZ 85007

Phone: (602) 771-7700

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