Message Center
IMPORTANT: Review the following important items before using the Message Center
- Do NOT send credit card numbers through the Message Center. You will be sent a separate Payment Request to make secure payments.
- Do NOT attach files with punctuation in the file name as they cannot be opened by the system.
The Message Center allows customers to submit a question, application, or complaint, directly to the ADRE division that can assist. Please submit your correspondence by choosing from the subject categories below. Submit all uploaded documents as one, merged PDF file.
- Applications for an original entity or a change to a Broker or entity license
- Disciplinary Action Disclosure or Predetermination request
- Name change or nickname application for a Salesperson or Broker
- Name reservation application
- PC or PLLC application (Licensee Login)
- Original license application - Only submit here if you are submitting an application with a disclosure or fee waiver request, if you were previously licensed and have a terminated license, or if you are a Salesperson applying to become a Broker.
If you are a reporter working on deadline, please call ADRE’s Public Information Officer directly at (602) 771-7769.
As a government agency, the Arizona Department of Real Estate (“Department”) is subject to Arizona Public Records law, under Title 39 of the Arizona Revised Statutes. With limited exceptions, any documents or records, regardless of the source, that the Department receives are subject to a public records request. As such, the Department may have received any document or record released as part of this public records request from a third-party entity, and/or organization including, but not limited to, external government agencies. The Department is not responsible for certifying any documents or records provided from third-party entities and/or organizations and cannot make any promises or guarantees about documents or records provided from third-party entities and/or organizations.
NOTE: Title Companies and Consumers - The recipient of a public records request has the burden to conduct due diligence on documents or records from any third-party entities or organizations released as part of a records request. Recipients of documents or records pursuant to public record requests are strongly encouraged to contact or consult with the third-party entity or organization for matters including, but not limited to, determining accuracy, completeness, currency, and fitness for or the appropriateness for use. Understanding the potential age of a document and the timing of when the Department received it, if you are seeking accurate and up-to-date information especially related to public reports, it may be advisable to acquire more timely information with the organization or third party responsible for creating the document you are seeking but that reposed at the Department.
Use the link above to submit a Public Records Request or if you have a question about an existing request. If you have a question about a records request, you may also contact Tim Andert, Public Records Manager, at [email protected] or (602) 771-7738
100% of ADRE's services can be accomplished by using one of the Subjects listed above and even if you come in person, you should know the Department practices first-in, first-out processing. Nonetheless, you may wish to come in person and understanding of that fact, we want to work with you to ensure the correct ADRE Team Member is onsite to assist you by scheduling an appointment. If you are going to Request an Appointment, please clearly identify what service you need to accomplish - whether submitting a complaint, filing an HOA Petition, dropping off an application, or whatever it is you need.